Veterans can now work directly with the U.S. Department of Veterans Affairs to resolve debt collection issues resulting from inappropriate or delayed Choice Program billing, the VA has announced.
In step with MyVA’s efforts to modernize VA’s customer-focused, Veteran-centered services capabilities, a Community Care Call Center has been set up for veterans experiencing adverse credit reporting or debt collection resulting from inappropriately billed Choice Program claims. Veterans experiencing these problems can call 1-877-881-7618 for assistance.