News

WASHINGTON, D.C. -- Today, the U.S. Department of Justice announced an enforcement action against Sallie Mae (also known as Sallie Mae Bank and Navient Solutions), the largest servicer of federal and private student loans, which was found to be systematically violating the legal rights of U.S. servicemembers. The Federal Deposit Insurance Corporation (FDIC) also reached a settlement with the companies that addresses allegations of student loan servicing misconduct. Sallie Mae is ordered to pay $96.6 million in restitution and penalties.

By Patricia Kime
Staff writer

Patients at Veterans Affairs medical centers remain satisfied with the care they receive and complaints are down, a new survey released Wednesday by the American Customer Satisfaction Index found.

The VA’s satisfaction index for inpatient care, 84, and its index for outpatient care, 82, remained consistent for the second straight year and have held steady for the past decade — a sign that, generally, VA patients are content with their health care.

WASHINGTON -- For the fourth consecutive year, the Department of Veterans Affairs (VA) Consolidated Mail Outpatient Pharmacy receives the highest customer satisfaction score among the nation’s public and private mail-order pharmacies, according to a respected, independent study. “Our Nation’s Veterans deserve a first-class pharmacy as a part of the exceptional health care available,” said Secretary of Veterans Affairs Eric K. Shinseki. “It is an honor to hear from Veterans that we are delivering on that commitment.”

By Jim Garamone
American Forces Press Service

WASHINGTON, Jan. 28, 2014 - The Defense Department must slow the rate of growth in military pay and compensation or the organization will not be able to fight and win the nation's wars, Acting Deputy Defense Secretary Christine H. Fox said here today.

WASHINGTON (Dec. 4, 2013) – Veterans, their families and survivors receiving disability compensation and pension benefits from the Department of Veterans Affairs will receive a 1.5 percent cost-of-living increase in their monthly payments beginning Jan. 1, 2014.

“We’re pleased there will be another cost-of-living increase for Veterans, their families and their survivors,” said Secretary of Veterans Affairs Eric K. Shinseki. “The increase expresses in a tangible way our Nation’s gratitude for the sacrifices made by our service-disabled and wartime Veterans.”

WASHINGTON-Dozens of South Dakotans visited the nation’s capitol to see the Vietnam Veterans Memorial for themselves on Wednesday.

The Vietnam Memorial wall has more than 58-thousand names of men and women who died in the war.

“There’s 7 coasties on the wall that i make a point looking up i didn’t know them, i didn’t serve with them but being in that small branch of service it’s an obligation to pay my respects,” said veteran Edward Timm.

A year after the Veterans Affairs Department was rocked by findings of hidden patient wait lists and manipulated records, House Republicans are accusing the department's new leadership of doing little to fix the transparency problems.

January 14, 2015 | 3:18 AM ET
Steve Walsh, NPR

NPR — along with seven public radio stations around the country — is chronicling the lives of America's troops where they live. We're calling the project "Back at Base." This story is Part 2 of a three-part series about veteran benefits.

By Steve B. Brooks - November 11, 2014

Standing just 4-foot-9 and a half, Judy Johnston knew she was too short to join the Army during the Vietnam War. So she wore her hair up, getting the necessary half of an inch to enlist.

She ended up becoming part of the first group of enlisted women to be deployed to a combat area of Vietnam and went to bed at night watching mortar fire go in and come out during the Tet Offensive.