News

WASHINGTON, D.C. -- Today, the U.S. Department of Justice announced an enforcement action against Sallie Mae (also known as Sallie Mae Bank and Navient Solutions), the largest servicer of federal and private student loans, which was found to be systematically violating the legal rights of U.S. servicemembers. The Federal Deposit Insurance Corporation (FDIC) also reached a settlement with the companies that addresses allegations of student loan servicing misconduct. Sallie Mae is ordered to pay $96.6 million in restitution and penalties.

By Patricia Kime
Staff writer

Patients at Veterans Affairs medical centers remain satisfied with the care they receive and complaints are down, a new survey released Wednesday by the American Customer Satisfaction Index found.

The VA’s satisfaction index for inpatient care, 84, and its index for outpatient care, 82, remained consistent for the second straight year and have held steady for the past decade — a sign that, generally, VA patients are content with their health care.

WASHINGTON -- For the fourth consecutive year, the Department of Veterans Affairs (VA) Consolidated Mail Outpatient Pharmacy receives the highest customer satisfaction score among the nation’s public and private mail-order pharmacies, according to a respected, independent study. “Our Nation’s Veterans deserve a first-class pharmacy as a part of the exceptional health care available,” said Secretary of Veterans Affairs Eric K. Shinseki. “It is an honor to hear from Veterans that we are delivering on that commitment.”

By Jim Garamone
American Forces Press Service

WASHINGTON, Jan. 28, 2014 - The Defense Department must slow the rate of growth in military pay and compensation or the organization will not be able to fight and win the nation's wars, Acting Deputy Defense Secretary Christine H. Fox said here today.

WASHINGTON (Dec. 4, 2013) – Veterans, their families and survivors receiving disability compensation and pension benefits from the Department of Veterans Affairs will receive a 1.5 percent cost-of-living increase in their monthly payments beginning Jan. 1, 2014.

“We’re pleased there will be another cost-of-living increase for Veterans, their families and their survivors,” said Secretary of Veterans Affairs Eric K. Shinseki. “The increase expresses in a tangible way our Nation’s gratitude for the sacrifices made by our service-disabled and wartime Veterans.”

WASHINGTON — President Obama will visit the Arizona veterans' hospital that prompted an overhaul of veterans' health care and led to the resignation of the VA secretary.

The White House says Obama will travel to Phoenix on Friday to discuss veterans' issues. He will be joined by VA Secretary Robert McDonald, who filled the post following the ouster of Eric Shinseki.

The VA came under scrutiny last year following reports that dozens of veterans died awaiting treatment at the Phoenix Veterans Affairs Medical Center and that records were manipulated to hide delays.

In recognition of National Family Caregivers Month, the Caregiver Support Line will be hosting “live” brief meditation activities via telephone throughout the month of November. This is a great opportunity to take 10 minutes out of your busy schedules to focus on relaxing your mind and your body. Every Wednesday at 8am, 12pm and 8pm Eastern Time, Caregivers are invited to call toll free 1-800-767-1750. When prompted, enter access code 73687 then press the # key.

By Karen Jowers
Military Times Staff writer
Oct. 17, 2014 - 12:39PM

The tide may be turning in the effort to allow all honorably discharged veterans to shop at the online store operated by the Army and Air Force Exchange Service.

“It appears there are no insurmountable hurdles,” said a source familiar with a meeting held Oct. 8 between Russell Beland, deputy assistant secretary of the Navy for military manpower and personnel, and officials with the Navy Exchange Service Command, Marine Corps Exchange and AAFES.